Lloyds Banking Group has set aside another £1bn to compensate for mis-sold payment protection insurance, taking the firm’s total bill to £17bn.
The announcement came in the firm’s Q3 results, which show pre-tax profits for the last quarter fell 15 per cent to £811m.
Total income for the quarter rose by 1 per cent to £4.27bn.
Pre-tax profits are up by 52 per cent in the year so far, to nearly £3.3bn.
The Q3 results also show the lender paid £150m to cover other conduct issues, mainly to do with selling packaged bank accounts.
The Financial Conduct Authority has set a deadline of June 2019 for all PPI claims to be brought.
Lloyds group chief executive António Horta-Osório says: “We are making good progress against our strategic priorities: creating the best customer experience; becoming simpler and more efficient; and delivering sustainable growth.
“We remain committed to helping first-time buyers onto the housing ladder whilst continuing to balance risk and margin considerations versus volume in mortgages.”